Guest accounts
One login for everything a guest buys
Guests sign up once and find their bookings, tickets and details in one place, on your own site and brand.
The problem
Confirmation emails get lost
Guests book in several places and collect many emails. Your team answers where is my ticket all day, and you have no relationship with the guest after checkout.
How it works
From setup to going live in three steps
- 1
Guests sign up
With email and password, or with Google, LINE or Telegram if you switch them on.
- 2
They book as usual
Experiences, restaurants, rentals, services, venues and event tickets are all tied to the same person.
- 3
They see everything in one place
The account lists their bookings and tickets, and lets them manage their profile and preferences.
What is included
Everything the module covers
- Sign up with email and password, with email verification and password reset
- Sign in with Google, LINE or Telegram, switched on per destination
- My bookings: experiences, restaurants, rentals, services and venues in one list, plus travel insurance policies
- My tickets for events, when ticketing is on
- Tickets and restaurant bookings made as a guest with the same email show up in the account
- Events the guest has submitted
- Profile with name, photo and username, and password change
- Newsletter and notification preferences, and web push
- Guests can delete their account themselves, with an email link to cancel a request
- Under your brand, your language and your domain
Questions
Frequently asked questions
Does a guest need an account to book?+
Guests can still book some services without one. An account gathers their history in one place and ties it to the same person.
Which logins are available?+
Email and password, plus Google, LINE and Telegram when you enable them for your destination.
Can guests delete their account?+
Yes. They can request deletion themselves and cancel the request from an email link.
Where does the account live?+
On your destination website, under your brand and domain.
Want to see it on your destination?
Tell us about your market. We reply with a walkthrough and next steps.