Newsletter, CRM & social
Own the relationship with every guest
Collect subscribers across your site, apps and hotel apps, then reach them with newsletters, automated emails, push notifications and social posts.
The problem
Guests come once and are never heard from again
Without your own audience, every campaign starts from zero and depends on advertising platforms. Staff retype the same content for email and social channels.
How it works
From setup to going live in three steps
- 1
Build your audience
Subscribers and contacts are collected from the site, the apps and the hotel guest apps, with a one-click unsubscribe that records the reason.
- 2
Create and automate
Write newsletters from reusable blocks in several languages, set up segments and automated sequences, and schedule one-off or weekly sends.
- 3
Reach guests everywhere
Send push notifications to app users and let new events post automatically to your social channels, with delivery logs and alerts.
What is included
Everything the module covers
- Newsletters with reusable blocks, one-off or weekly
- A version of each campaign per language
- Contacts, segments and engagement scoring
- Automated email sequences with triggers and steps
- Email templates you can customize
- Sending limits to protect your reputation
- Unsubscribe with a recorded reason
- Open and click events per email
- Push notifications with templates, and a weekend digest
- Automatic posting to Facebook, Instagram and Telegram, with queue and delivery logs
- Alerts when a connection needs attention
Questions
Frequently asked questions
Can I send newsletters in several languages?+
Yes. Each campaign can have a version for each language, and subscribers receive theirs.
How are unsubscribes handled?+
Every email has an unsubscribe link, and the reason is recorded so you can learn from it.
Which social channels are supported?+
Automatic posting works with Facebook, Instagram and Telegram.
Is the audience mine?+
Yes. Contacts are kept separately for each destination, so every destination owns its audience.
Want to see it on your destination?
Tell us about your market. We reply with a walkthrough and next steps.